How do I apply for the Analyst position at eClerx?

Click the Apply Now button on this page. You will be redirected to eClerx official career page where you can complete your application. Do not send resumes directly to Hiring4Jobs.

Is the Analyst role at eClerx open for freshers?

This position is listed as Fresher/Experienced. Please read the eligibility and qualifications section on this page for the exact criteria.

Where is this job located?

This job is based in Mohali. Any remote or hybrid work options, if available, will be mentioned in the official job description on the company careers page.

Does Hiring4Jobs charge any fee to apply?

No. Hiring4Jobs is 100% free for job seekers. We never charge candidates. If anyone asks you to pay to apply, it is a scam — always verify with the official company source.

When was this job posted?

This listing was posted on 21 Sep 2026. Apply quickly — positions often close within days of posting.

Analyst at eClerx – Mohali | Hiring4Jobs

eClerx

Analyst

Fresher/Experienced Mohali Posted 21 Sep 2026

eClerx has officially kicked off its Recruitment 2026 campaign and the Analyst opening in Mohali is among its headline vacancies. Whether you are an ambitious fresher or a professional with a few years under your belt, this role has been structured to reward the right combination of skill, drive, and attitude.

About eClerx

For 25 years, eClerx has been the engine behind some of the world’s most admired businesses, delivering the solutions that power processes for financial markets, automate compliance, accelerate innovation, scale digital commerce, and transform customer experiences. From the very beginning, our success has been built on a deep understanding of industry-specific needs and a relentless focus on delivering operational excellence at scale.

We set out to redefine how businesses leverage data, technology, and human expertise to amplify business results, and that remains our mission today.

Visit eClerx Official Website

Job Details

Company	eClerx
Role / Position	Analyst
Experience	Fresher/Experienced
Location	Mohali
Date Posted	21 Sep 2026
Eligibility
Employment Type	Full Time

Job Description & Responsibilities

Make outbound calls to customers to address reported technical issues.
Listen actively to customers' concerns and accurately diagnose the root cause of the problem.
Provide clear and concise instructions to customers on troubleshooting steps.
Guide customers through troubleshooting processes, ensuring they understand each step.
Utilize various tools and resources to identify and resolve technical issues efficiently.
Document all interactions and resolutions accurately in the customer database.
Escalate unresolved issues to appropriate internal/external teams for further investigation.
Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.
Adhere to company policies and procedures at all times.

Qualifications

Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and patient when dealing with frustrated customers.
Technical aptitude and ability to quickly learn and understand new technologies.
Previous experience in a technical support or customer service role is preferred.
Familiarity with CRM software and call center technology is a plus.
High school diploma or equivalent; additional technical certifications are a bonus.

Apply Now

Related Job Tags

Call To Action

The Analyst opening at eClerx in Mohali is part of an active 2026 recruitment push. If this role fits where you are headed, the time to apply is now.

Check out other 2026 opportunities

How to Apply

1 Click the Apply Now button below.

2 You will be taken to the official eClerx career page.

3 Fill in your details and submit your application.

⚠️ Do not send resumes directly to Hiring4Jobs. All applications must go through the official company link.

Before You Apply — Quick Checklist

✅ Update your resume to highlight skills and experience relevant to the Analyst role.
✅ Tailor your cover letter (if required) to mention why you want to work at eClerx specifically.
✅ Keep digital copies of your educational certificates, ID proof, and previous offer/experience letters ready.
✅ Check your LinkedIn profile — many recruiters verify it alongside your resume.
✅ Verify your contact details (email ID and phone number) are current on your resume.
✅ Read through the full job description on the official eClerx careers page after clicking Apply Now.
✅ Do not pay any fee to apply — legitimate companies including eClerx never charge candidates.

Frequently Asked Questions

How do I apply for the Analyst position at eClerx?: Click the Apply Now button on this page. You will be redirected to eClerx official career page where you can complete your application. Do not send resumes directly to Hiring4Jobs.
Is the Analyst role at eClerx open for freshers?: This position is listed as Fresher/Experienced. Please read the eligibility and qualifications section on this page for the exact criteria.
Where is this job located?: This job is based in Mohali. Any remote or hybrid work options, if available, will be mentioned in the official job description on the company careers page.
Does Hiring4Jobs charge any fee to apply?: No. Hiring4Jobs is 100% free for job seekers. We never charge candidates. If anyone asks you to pay to apply, it is a scam — always verify with the official company source.
When was this job posted?: This listing was posted on 21 Sep 2026. Apply quickly — positions often close within days of posting.