Junior Service Desk at Tieto – Mohali | Hiring4Jobs
Tieto
Junior Service Desk
Hiring is underway at Tieto and the Junior Service Desk position in Mohali is now accepting applications as part of the 2026 recruitment cycle. If you have been waiting for a role that aligns with your ambitions rather than just your qualifications, this one is worth a serious look.
About Tieto
We are Tieto - A leading software and technology consulting company
We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.
Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.
Job Details
| Company | Tieto |
|---|---|
| Role / Position | Junior Service Desk |
| Experience | Fresher/Experienced |
| Location | Mohali |
| Date Posted | 06 Sep 2026 |
| Eligibility | |
| Employment Type | Full Time |
Job Description & Responsibilities
- First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email or Self Ticket.
- Troubleshooting: Identify, diagnose, and resolve basic technical issues related to hardware, software, and network connectivity.
- Ticket Management: Log and track all incidents and service requests in the ticketing system, ensuring accurate and detailed documentation.
- User Support: Assist users with password resets, account unlocks, and basic application support.
- Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
- Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
- Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Qualifications
- Education: ( B,sc, BCA ,B.A ,)
- Technical Skills: Basic understanding of computer hardware, software, and networking concepts.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
- Customer Service: A customer-centric mindset with a passion for helping others.
- Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Team Player: A collaborative team player with a willingness to learn and grow.
Call To Action
The Junior Service Desk opening at Tieto in Mohali is part of an active 2026 recruitment push. If this role fits where you are headed, the time to apply is now.
Check out other 2026 opportunities
- Data Analyst at UST – Kochi | Experienced | October 2026
- Application Developer at Conduent – | Fresher/Experienced | October 2026
- Data Engineer at Amazon – | Fresher/Experienced | October 2026
- Software Quality Engineer at KLA – Chennai | Fresher/Experienced | October 2026
- IT Customer Service at Accenture – Bangalore | Fresher/Experienced | October 2026
- Application Developer at UPS – Bangalore | Fresher/Experienced | October 2026
How to Apply
⚠️ Do not send resumes directly to Hiring4Jobs. All applications must go through the official company link.
Before You Apply — Quick Checklist
- ✅ Update your resume to highlight skills and experience relevant to the Junior Service Desk role.
- ✅ Tailor your cover letter (if required) to mention why you want to work at Tieto specifically.
- ✅ Keep digital copies of your educational certificates, ID proof, and previous offer/experience letters ready.
- ✅ Check your LinkedIn profile — many recruiters verify it alongside your resume.
- ✅ Verify your contact details (email ID and phone number) are current on your resume.
- ✅ Read through the full job description on the official Tieto careers page after clicking Apply Now.
- ✅ Do not pay any fee to apply — legitimate companies including Tieto never charge candidates.
Frequently Asked Questions
- How do I apply for the Junior Service Desk position at Tieto?
- Click the Apply Now button on this page. You will be redirected to Tieto official career page where you can complete your application. Do not send resumes directly to Hiring4Jobs.
- Is the Junior Service Desk role at Tieto open for freshers?
- This position is listed as Fresher/Experienced. Please read the eligibility and qualifications section on this page for the exact criteria.
- Where is this job located?
- This job is based in Mohali. Any remote or hybrid work options, if available, will be mentioned in the official job description on the company careers page.
- Does Hiring4Jobs charge any fee to apply?
- No. Hiring4Jobs is 100% free for job seekers. We never charge candidates. If anyone asks you to pay to apply, it is a scam — always verify with the official company source.
- When was this job posted?
- This listing was posted on 06 Sep 2026. Apply quickly — positions often close within days of posting.