Junior Support Specialist at Cornerstone – Pune | Fresher/Experienced | January 2026
Cornerstone
Junior Support Specialist
Cornerstone has officially kicked off its Recruitment 2026 campaign and the Junior Support Specialist opening in Pune is among its headline vacancies. Whether you are an ambitious fresher or a professional with a few years under your belt, this role has been structured to reward the right combination of skill, drive, and attitude.
About Cornerstone
At Cornerstone Research, we have always been guided by our core values—commitment to our clients, our experts, our staff, and to delivering consistently high-quality service.
For over thirty-five years, Cornerstone Research staff and experts have provided economic and financial analysis in all phases of commercial litigation and regulatory proceedings.
We continually strive to maintain the trust our clients place in us. To provide a customized and creative response to each case, we identify the most qualified experts and employ sophisticated analytical tools to address complex challenges. We support clients with robust, objective testimony that is grounded in real-world data, academic research, and case precedent.
Job Details
| Company | Cornerstone |
|---|---|
| Role / Position | Junior Support Specialist |
| Experience | Fresher/Experienced |
| Location | Pune |
| Date Posted | 17 Jan 2026 |
| Eligibility | |
| Employment Type | Full Time |
Job Description & Responsibilities
-
Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT).
Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs.
Time-bound and superior customer communication over CRM (salesforce), Phone and Email.
Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog.
Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations.
Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback.
Qualifications
Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts).
Call To Action
The Junior Support Specialist opening at Cornerstone in Pune is part of an active 2026 recruitment push. If this role fits where you are headed, the time to apply is now.
Check out other 2026 opportunities
- Intern at PWC – Gurugram | Freshers | May 2026
- Consulting at PWC – Bangalore | Fresher/Experienced | May 2026
- NOC Engineer at Credera – Bangalore | Fresher/Experienced | May 2026
- Consultant at Flex – Pune | Fresher/Experienced | May 2026
- Graduate Engineer Trainee at JIO – Mumbai City | Freshers | May 2026
- WILP at WIPRO – Bangalore | Freshers | May 2026
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How to Apply
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Before You Apply — Quick Checklist
- ✅ Update your resume to highlight skills and experience relevant to the Junior Support Specialist role.
- ✅ Tailor your cover letter (if required) to mention why you want to work at Cornerstone specifically.
- ✅ Keep digital copies of your educational certificates, ID proof, and previous offer/experience letters ready.
- ✅ Check your LinkedIn profile — many recruiters verify it alongside your resume.
- ✅ Verify your contact details (email ID and phone number) are current on your resume.
- ✅ Read through the full job description on the official Cornerstone careers page after clicking Apply Now.
- ✅ Do not pay any fee to apply — legitimate companies including Cornerstone never charge candidates.
Frequently Asked Questions
- How do I apply for the Junior Support Specialist position at Cornerstone ?
- Click the Apply Now button on this page. You will be redirected to Cornerstone official career page where you can complete your application. Do not send resumes directly to Hiring4Jobs.
- Is the Junior Support Specialist role at Cornerstone open for freshers?
- This position is listed as Fresher/Experienced. Please read the eligibility and qualifications section on this page for the exact criteria.
- Where is this job located?
- This job is based in Pune. Any remote or hybrid work options, if available, will be mentioned in the official job description on the company careers page.
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- When was this job posted?
- This listing was posted on 17 Jan 2026. Apply quickly — positions often close within days of posting.